Privacy policy

Privacy Policy

Effective Date: June 24, 2026

At Ovenave, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase products from us.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you use our website:

Personal Information

Information you voluntarily provide, including:

• Full name

• Email address

• Phone number

• Billing address

• Shipping address

• Payment information

• Order history

Device Information

Information automatically collected about your device, including:

• IP address

• Browser type and version

• Operating system

• Device identifiers

• Referral URLs

Website Usage Information

Information regarding how you interact with our website, including:

• Pages visited

• Products viewed

• Time spent on pages

• Clicks and browsing activity

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill orders

• Verify payments and prevent fraud

• Provide customer support

• Respond to inquiries and requests

• Improve website performance and user experience

• Send order updates and service communications

• Send promotional emails and marketing materials (you may unsubscribe at any time)

• Comply with legal obligations

3. Sharing of Information

We do not sell, rent, or trade your personal information to third parties.

We may share your information with trusted service providers, including:

Payment Processors

To securely process payments and prevent fraudulent transactions.

Shipping & Logistics Providers

To fulfill and deliver your orders.

Website & Marketing Service Providers

For analytics, customer support, email communications, and website functionality.

Legal Authorities

When required by law or necessary to protect our rights, customers, or business operations.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your data, no method of electronic transmission or storage can be guaranteed to be completely secure.

5. Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

• Access your personal information

• Correct inaccurate information

• Request deletion of your data

• Restrict or object to certain processing activities

• Withdraw consent for marketing communications

• Request a copy of your personal data

To exercise these rights, please contact us using the information provided below.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Improve website functionality

• Remember user preferences

• Analyze website traffic

• Enhance shopping experiences

• Deliver relevant marketing content

You may disable cookies through your browser settings; however, some website features may not function properly.

7. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those websites.

We encourage you to review the privacy policies of any third-party sites you visit.

8. Data Retention

We retain personal information only as long as necessary to:

• Fulfill orders and provide services

• Meet legal and regulatory obligations

• Resolve disputes

• Enforce agreements

When information is no longer required, it will be securely deleted or anonymized.

9. Children's Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

If we become aware that information from a child has been collected, we will take reasonable steps to remove it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or operational needs.

Any updates will be posted on this page with a revised Effective Date.

11. Contact Information

If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact us:

Ovenave

Email: [email protected]

Phone: +1 (920) 816-1648

Address: 755 Adee Ave, The Bronx, NY 10467, United States

By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.