Payment Policy

Payment Policy

Effective Date: June 24, 2026

At Ovenave, we are committed to providing a secure, convenient, and seamless shopping experience. This Payment Policy outlines the payment methods we accept and important information regarding transactions on our website.

Accepted Payment Methods

We currently accept the following payment methods:

• Visa

• MasterCard

• American Express

• JCB

All payments must be authorized and verified before an order can be processed and shipped.

Currency

All prices displayed on our website are listed in United States Dollars (USD).

For customers using international payment methods, the final amount charged may vary depending on:

• Currency exchange rates

• Bank conversion fees

• Credit card provider charges

Any additional fees imposed by your financial institution are the responsibility of the customer.

Order Confirmation

Once your payment has been successfully processed, you will receive an order confirmation email containing:

• Order number

• Purchased items

• Billing information

• Shipping details

If you do not receive a confirmation email within a reasonable time after placing your order, please contact our support team.

Payment Security

Protecting your payment information is one of our highest priorities.

We utilize industry-standard security measures, including:

• Secure SSL encryption

• Protected payment gateways

• Fraud detection and prevention systems

• Secure server infrastructure

Ovenave does not store sensitive payment card information on our servers.

All transactions are processed through trusted and secure payment providers.

Payment Verification

For security purposes, certain transactions may require additional verification before an order can be approved and fulfilled.

In such cases, our customer support team may contact you to confirm billing or payment information.

Failure to provide requested verification may result in order cancellation and a full refund.

Payment Errors & Declined Transactions

If your payment is declined or an error occurs during checkout, please:

• Verify that your payment information is correct.

• Ensure sufficient funds are available.

• Contact your bank or card issuer if necessary.

If the issue persists, please contact our customer support team and we will be happy to assist you.

Fraud Prevention

To protect our customers and business from fraudulent activity, we reserve the right to:

• Refuse suspicious transactions

• Cancel orders identified as high risk

• Request additional verification information

• Limit or reject orders at our discretion

Any canceled order due to verification concerns will receive a full refund if payment has already been captured.

Contact Information

If you have any questions regarding payments, billing issues, or transaction security, please contact us:

Ovenave

📧 Email: [email protected]

📞 Phone: +1 (920) 816-1648

📍 Address: 755 Adee Ave, The Bronx, NY 10467, United States

Thank you for choosing Ovenave. We appreciate your trust and are committed to providing a safe and secure shopping experience.